Rest in peace good old HTML version of Metalink!
Oracle had anounced retirement of old (HTML) version of Metalink what really scared me. I was asking my colleagues and friends on DBA position which version are they using or prefer. All answers (except one) were same: HTML. I understand that Oracle fell in love with "Open Laszlo" technology times ago but new "My Oracle Support" (a.k.a Flash version) is really piece of #%%^#$#$. I used old good HTML version until it's official death.
Now I have no choice as since last weekend HTML version is working no longer and I must use "My Oracle Support". And I need to say it's a painful experience. My last login to this site took "only" 19 min. (I have really good internet connection) so "Benefits" listed on page as "Improved System Stability" or "Faster Problem Resolution" becomes funny to me.
In case you were using direct link (http://www.oracle.com/technology/support/metalink/index.html) to Oracle Certification Matrix (which was accessible without need to login to Metalink) in your posts then keep in mind this application had disappeared too.
3 Comments Add new
Hi Nicolas, glad to see you again. I have at least one reader of my "frequently updated" Blog. It looks I'm little lazy this year because I was not on OTN pretty long time and also last post on my Blog was written on February. In fact it is not about laziness... I'm just very busy as I'm involved in many projects. I usually spent more time in work than outside the work and if I have little of leisure time I better spent it on golf course (or driving range) rather than with computer. Still preparing some articles to make this Blog fresh but it is not going so quick as it went before. Also I owe you some answers about (SOHO) NAS and of course update of my last article about NAS which is still unfinished.
Back to "My Oracle Support" website. Oracle has killed browser tabs functionality in their support site as there is no "Open in ne tab" option in flash menu. Yes, Oracle is not flash plug-in creator but Oracle is provides their support site based on flash. At least Notes are in HTML.
Second thing which really makes me angry is CPU consumption when I have this page loaded in my browser. It does not matter if I working with or my browser is just in background.
And agree with Tomas, I didn't see any Oracle Consultant using Flash version before.
Posted on Tuesday, November 10, 2009 10:37 AM
Well you asked your colleagues, ok... But I tried to ask a few Oracle employees and what do you think, which version were they using? :o) I didn't find ONE Oracle employee who would recommend the new "My Oracle Support". All of them were using good old fashion "Metalink".
So much for "Faster problem resolution" and "Simplified Configuration" and so on...
Posted on Tuesday, November 10, 2009 09:59 AM
Welcome back !
Did you ever try https://supporthtml.oracle.com ?
Well, it is painful anyway. No more words. And that's too bad for the certification matrix too. :(
Posted on Tuesday, November 10, 2009 09:37 AM
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